PRIVACY POLICY

Your privacy is important to us. It is Tapioca Stories’ policy to respect your privacy regarding any information we may collect from you across our website,  tapiocastories.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

 

Last Revised: September 7, 2020

Tapioca Stories (“Company”, “we”, “us” or “our”) is committed to protecting the privacy of visitors to our website located at tapiocastories.com (the “Site”). This Privacy Policy (“Policy”) explains how we may collect, use, and share information gathered from you as you visit the Site, and is a binding agreement between you and the Company. If you do not agree to the terms of this Policy, you must immediately cease your use of the Site. We may update this Policy from time to time, and your use of the Site constitutes your express acceptance to the terms of the then-posted version of this Policy.

 

INFORMATION COLLECTION

“Personal Information” means any information that can be used to identify you individually. We collect Personal Information you voluntarily provide us. including, without limitation, your name; your billing and shipping address(es); your email address; your phone number; and your credit card information. You may refuse to provide Personal Information, but some parts of the Site may not be fully available or functional without submitting such information. Even if you do not register with us, when you interact with our Site, we may collect the following: your IP address, device type, operating system, browser, and other Site usage details such as page views, clicks, and duration of page visits.

In addition to Personal Information, our servers automatically collect certain anonymous, aggregate and/or technical information that does not identify you personally (“Anonymous Data”).

COOKIES

The Site may also include tracking technologies such as “cookies” – small data file identifiers that are transferred to your computer or mobile device to recognize your browser or mobile device and transfer information about you and your use of our Site. Cookies automatically help us provide a tailored experience when you visit the Site. You may disable cookies in your browser settings, but some parts of the Site may not be fully available or functional without cookies.


USE OF INFORMATION

We use your Personal Information for the purpose for which you submitted it (for example, to order and receive products from our Site). We may also use your information to communicate with you about your orders and account and provide you with customer support when needed. Other purposes for which we use Personal Information are marketing purposes, Site administration and optimization, and fraud detection and prevention. We may also use Personal Information to protect the security of the Site and its systems, to investigate and respond to any suspected breaches of the Site or its systems, and to cooperate as we deem reasonable with legal requests and proceedings.

We may use Anonymous Data for any purpose we deem appropriate, including without limitation to maintain and improve the Site and our current and future products and services.

WIX

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

SHARING OF INFORMATION
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may share Personal Information with our affiliates. We may also share Personal Information with third parties: (i) in connection with a court order, subpoena, government investigation, or when otherwise required by law; (ii) in the event of a corporate sale, merger, acquisition, or similar event; or (iii) in connection with their services regarding the operation, maintenance, or improvement of the Site on our behalf. We will not sell or share any Personal Information to third parties except as set forth in this Policy. We may share Anonymous Data to third parties for any purpose we deem appropriate.

OPTIONS

If at any time you wish to opt-out of future newsletters or other promotional emails, you may click the “unsubscribe” link in the email or otherwise contact us at info@tapiocastories.com. It may take up to 10 business days before you stop receiving promotional emails. This opt-out does not apply to operational communications, for example, order confirmation emails.


AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECURITY

We maintain technical, administrative, physical, electronic and procedural safeguards to protect the confidentiality and security of Personal Information provided to us. We take reasonable steps to protect Personal Information, including: using Secure Socket Layer (“SSL”) to encrypt your credit card number, name and address; requiring you to establish a password to access your account on the Site; not keeping details of your credit card that would enable any third party to transact using that credit card (such as your CCV number); and regularly monitoring our servers and IT systems for possible vulnerabilities and attacks. Unfortunately, despite these efforts, the transmission of information via the Internet is not completely secure. We cannot guarantee the security of Personal Information transmitted to or through our Site, and any such transmission is at your own risk.


THIRD PARTY SITES

The Site contains links to third party websites. We cannot control, and take no responsibility for, the content or privacy practices of such third-party websites. Please carefully review the privacy policy and any other applicable terms for such third-party websites.

 

CONTACT

If you have any further questions concerning this Policy, or would like to correct, update, or delete such information, please contact info@tapiocastories.com.


POLICY UPDATES

This Policy was last updated on September 7, 2020. Any changes we may make to this Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back regularly to keep informed of updates or changes to this Privacy Policy.